If you find that data streaming does not always seem to work the way it should, there are a few things you should know that might help you make it work.

1. Check the system requirements. (See below the System Requirements) Particularly make sure you have the correct browser type and version. Also, make sure you have the updated version of Flash player.
2. Make sure you are on a Broadband connection such as T1, Cable, WiFi, or FiOS. Streaming was not designed to work with Dial-up or ISDN Internet connections.
3. Check your Anti-virus or security software. Sometimes this can interfere with Streaming.
4. Streaming is usually slowed if you try to stream data while your computer is doing a security scan or update.
5. Make sure nothing else is running on your computer while streaming. Streaming uses a lot of your computer resources and other Flash applications and programs will compete for the computer's resources and slow down your computer and interfere with the live stream.

• Windows XP, Windows Vista, and Windows 7
• Mac OS 10.4 or newer

• Internet Explorer 7.0 or newer. (Can be downloaded from this link. Available for Windows Only.)
• Firefox 3.0 or newer. (Can be downloaded from this link for both Windows and Macintosh.)
• Safari 3 or newer. (Can be downloaded from this link for Macintosh only)

Internet Explorer and Firefox and Safari are the browsers we officially support and all are A-grade browsers. For the best experience with these features, we encourage you to use a supported browser.

What are the requirements for viewing live and on demand video on Enon's Web Site?

Go to Speedtest.com by clicking the following link. Then click "Begin Test". You want to look at your download speed since you will be receiving the video/audio feed. Click here for Speedtest.net

Why is the video choppy or freezing?

The quality of the video clip you are watching mainly depends on two factors:

It is important to note that even if you have a high-speed (DSL/ Cable Modem/ T1), Internet traffic congestion affects your connection speed and/or video performance. You will get slower or faster speeds at different times depending on peak or off-peak use hours. You may also get slower speeds during the morning and afternoon, but faster speeds late at night when fewer people are online. Also, streaming quality decreases when multiple people share the same Internet connection (e.g. at work or on a home network).

However, your PC may be inhibiting you from taking full advantage of this technology. This page will give you useful tips to troubleshoot your slow/choppy streaming video problems. However, lets begin with the basics to get you started.

• How To Correct PC Performance Issues
• Why is my video streaming choppy?

Why can I hear the audio but not see the video?

This occurs when the speed of your Internet connection is lower than the bit rate of the video clip you are watching or your computer's performance can be the cause as well.

(a) Internet traffic congestion reduces the speed of your connection below what it should be (for example, you have a high speed DSL or cable modem connection to the Internet, but due to Internet congestion or shared usage, the effective speed of your Internet connection is actually closer to a 56kbs dial up connection).
(b) Also see the above, Why is the video choppy or freezing?

Even though I have all the system requirements, why can't I see or hear any videos?

1. If you launch the live or on demand streaming on Windows 98 while other audio applications -- including but not limited to mp3 players -- are running, you may have trouble hearing Enon's Streaming sound. If this is the case, close your browser and all audio applications. Restart your browser and go to http://enontab.org


2. Click here to go to Windows Media and Firewalls for firewall configuration settings if you are connecting to Enon's Streaming from work and are behind a firewall.